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Resources for Speech & Language Therapists

The Talking Outcomes E-questionnaire (TOE) is a brilliantly simple electronic questionnaire which can be used to obtain
feedback from parents, carers, school staff, and adult clients on their experiences with your service.

Talking Outcomes prides itself on delivering high quality speech and language therapy.

Like many therapy services, we measure our effectiveness and our clients’ progress using SMART targets and Therapy Outcome Measures (TOMs), however we needed a way of gathering feedback from clients to improve our service further.

The Talking Outcomes E-questionnaire (TOE)

We have designed a brilliant, simple-to-use questionnaire which can be used to gather feedback from parents, carers and school staff on their experience with Talking Outcomes.

We spent over a year developing, trialing and perfecting each aspect, from the wording of the questions to the length and timing of the questionnaire. Importantly, we ensured that the TOE provides valid data which has led to several improvements in our service.

The Talking Outcomes E-questionnaire (TOE) allows parents, carers, school staff, and adult clients to provide feedback on what is important to them.

  • Professionalism of the therapist
  • The rapport the therapist built with the client
  • The support the parent, carer or staff received
  • The quality of verbal and written communication
  • Convenience of the service
  • Value for money

The TOE also allows the respondent to rate their overall experience with the service and therapist and provide a testimonial, both of which can be used for marketing purposes.

More information about the TOE questionnaire and its design can be found here, a poster which was presented at the 2017 RCSLT Conference. The TOE was also presented at the 2018 ASLTIP Conference.

Our questionnaire is available for you to buy

Two main types of the TOE are available:

  • Therapy: for use with clients who have received therapy
  • Assessment: for use with clients who have had only an assessment

These two types are available for paediatric therapists (for use with parents/carers, and school staff) and adult therapists (for use with adult clients). For more information on each version of the TOE, please see our FAQs.

For existing TOE users, the Assessment TOE-questionnaires are available here at a 50% discount.

The TOE will be provided to you for use in Google Forms and will be delivered to you fully personalised for your therapy practice with your company branding, and company name throughout. Prices are detailed below. Choose your option and buy securely through PayPal.

 

TOE-questionnaires for new TOE users


If you are new to the TOE, purchase either the therapy or assessment versions here. If you have previously purchased the therapy TOE and would like to purchase the assessment TOE, you can do so with a 50% discount below.

Sole Practitioner

Questionnaires for new TOE users
£90
  • Therapy practice with sole practitioner (no employees or associates)
  • TOE questionnaires for use with clients who have received therapy, and for clients who have received an assessment only
  • £90 Paediatric TOEs – includes Parent/Carer and School questionnaires
  • £70 Adult TOE – includes Adult Client questionnaire
  • One-off payment – buy once, unlimited use, no subscription

Large-sized Company

Questionnaires for new TOE users
£225
  • Therapy practice with 11+ practitioners (employees or associates)
  • TOE questionnaires for use with clients who have received therapy, and for clients who have received an assessment only
  • £225 Paediatric TOEs – includes Parent/Carer and School questionnaires
  • £180 Adult TOE – includes Adult Client questionnaire
  • One-off payment – buy once, unlimited use, no subscription
Sole Practitioner
Medium-sized Company
Large-sized Company

After purchase you will receive a receipt from PayPal. You will also be taken to a contact form with which to provide us information used to personalise your questionnaire. Click here for Frequently Asked Questions (FAQs).

 

Add-On TOE-questionnaires for existing TOE users


If you have previously purchased the therapy TOEs and would like to purchase the assessment TOEs, you can do so with a 50% discount below.

Sole Practitioner

Questionnaires for existing TOE users
£45
  • Therapy practice with sole practitioner (no employees or associates)
  • TOE questionnaires available to existing TOE users only
  • If you have previously bought another version of the TOE, these Assessment TOE questionnaires are available at half price
  • £45 Paediatric TOEs – Add On – includes Parent/Carer and School assessment questionnaires
  • £35 Adult TOE – Add On – includes Adult Client assessment questionnaire
  • One-off payment – buy once, unlimited use, no subscription
  • If you are not an existing TOE user, please purchase from the section above

Large-sized Company

Questionnaires for existing TOE users
£115
  • Therapy practice with 11+ practitioners (employees or associates)
  • TOE questionnaires available to existing TOE users only
  • If you have previously bought another version of the TOE, these Assessment TOE questionnaires are available at half price
  • £115 Paediatric TOEs – Add On – includes Parent/Carer and School assessment questionnaires
  • £90 Adult TOE – Add On – includes Adult Client assessment questionnaire
  • One-off payment – buy once, unlimited use, no subscription
  • If you are not an existing TOE user, please purchase from the section above
Sole Practitioner – Add On TOEs
Medium-sized Company – Add On TOEs
Large-sized Company – Add On TOE

After purchase you will receive a receipt from PayPal. You will also be taken to a contact form with which to provide us information used to personalise your questionnaire. Click here for Frequently Asked Questions (FAQs).